Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of haley harris

haley harris

February 19, 2026

5  out of  5
rating by haley harris
"Kade is awesome, and will get you the best deal!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Joel Escobar

Joel Escobar

February 19, 2026

5  out of  5
rating by Joel Escobar
"Amazing job with attending me and making sure to give me a great deal with my insurance. I’m very content with how it all came out! Thank you."
Profile photo of Austin Harris

Austin Harris

February 18, 2026

5  out of  5
rating by Austin Harris
"Kade Worsham is the best! He provides excellent service and clarity when needed very on top of things and always gets the job done."
Profile photo of james

james

February 18, 2026

5  out of  5
rating by james
"Got to tell you about the cream of the crop at State Farm .....that is Kade !!! He is the kindness most helpful person that I have had the pleasure dealing with. Always goes the extra mile to help with any questions that myself or anyone in my family has to ask about any and all of our insurance. Takes his time to explain it all. I am older and sometimes get confused, I have always done everything on time and he sees that it is. He is the best !!!!! Kade is number 1 ...just ask for Kade, you will not regret it. Cynthia Carroll"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jamie Rodrigues’s Team. "
Profile photo of Jerrod Hoch

Jerrod Hoch

February 18, 2026

5  out of  5
rating by Jerrod Hoch
"Kade Worsham has been amazing to work with. He worked very hard on getting me and my family as much savings as possible. He was never pushy and was very patient. I would recommend anyone who is looking for insurance to give Kade a shot at it."
We responded:
"Thank you for the amazing review, Jerrod! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Jasmin Meraz

Jasmin Meraz

January 6, 2026

5  out of  5
rating by Jasmin Meraz
"Super helpful people! They always make sure you are taken care of :)"
Profile photo of Jessica Luna

Jessica Luna

January 2, 2026

5  out of  5
rating by Jessica Luna
"Thank you Lucero for helping me get vehicle insurance. You helped me make this a smooth and efficient transition."
Profile photo of christian gonzalez

christian gonzalez

September 8, 2025

5  out of  5
rating by christian gonzalez
"We go to lucero mejia for all our insurance needs, she is a great employee because she speaks Spanish and English, her communication skills are really good."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of William Murphy

William Murphy

September 4, 2025

5  out of  5
rating by William Murphy
"Had an amazing experience here! There is no better agent than Arlena!! She was extremely knowledgeable and helpful answering any questions I had regarding my policy. I could not have asked for a better experience. If you are looking for a transparent and honest agent Arlene is the way to go. Great customer service and quick response time. Get your insurance here!!"
We responded:
"Thank you for taking time to give a review for our office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Thank you!"
Profile photo of Halimah Price

Halimah Price

August 15, 2025

1  out of  5
rating by Halimah Price
"After many years of being a multi policy customer, my family and I are choosing a different agent. Very disappointed in the unprofessional treatment and consideration given by Jamie and Arlena. Personally speaking, the underhanded way of doing business was the deal breaker. We expected better from the both of them after being such long term customers."
We responded:
"I am sorry you feel this way. For clarification, this review has to do with the cleaning business your Father owns and has nothing to do with insurance. The couple who cleaned for your Father stated they would not be working for him any longer. We did not ask them why, but we did ask if them if they could clean our office until we could find someone else. We have had Rafael cleaning our flower beds outside at the office for the last couple of years. They are already familiar with working with us. Our intentions were not vicious in any way. We just needed someone to clean our office. "
Profile photo of Kade

Kade

August 2, 2025

5  out of  5
rating by Kade
"This office is great! They respond to me quick and are always real nice."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Matt

Matt

July 24, 2025

5  out of  5
rating by Matt
"I have always had a great experience when I need to get information or help with my policies. Kade or Arlena can always help me out or find out how to do what I need!
Thank you guys for how hard you work for us to keep things easy!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Michael

Michael

July 24, 2025

5  out of  5
rating by Michael
"This office is amazing!They are always friendly and help me out. Kade saved me money and has taken care of me each time I needed something done!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of brianna brown

brianna brown

June 4, 2025

1  out of  5
rating by brianna brown
"Do not return calls as promised and one of the staff has a terrible attitude."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
Profile photo of Jose Oliver Rivera

Jose Oliver Rivera

May 4, 2025

5  out of  5
rating by Jose Oliver Rivera
"I had the pleasure of working with Jaime and her team for my insurance needs, and I couldn't be happier with the service I received. From the moment I reached out, they were friendly, knowledgeable, and incredibly responsive. They took the time to understand my unique situation and provided tailored solutions that fit my requirements perfectly. It’s clear that they genuinely care about their clients. I highly recommend Jaime and her team for anyone looking for top-notch insurance service!"
We responded:
"Thank you so much for your review! We look forward to serving your needs! "
Profile photo of mel cook

mel cook

April 25, 2024

5  out of  5
rating by mel cook
"Only the best agents work at this state farm. Arlena Marshall is highly recommended."
Profile photo of Cody Vaughan

Cody Vaughan

January 27, 2024

5  out of  5
rating by Cody Vaughan
"Wonderful experience, Kade is transparent on how policies work and what would be most helpful for my own situation."
Profile photo of Kristin Phelps

Kristin Phelps

January 27, 2024

5  out of  5
rating by Kristin Phelps
"Highly recommend this agency! Customer service is top notch. Suzanne is so helpful and friendly. She’s always available to answer my questions and has taken care of our family for years. Trustworthy and reliable. Thanks for everything Suzanne!"
Profile photo of Marsail

Marsail

November 15, 2023

5  out of  5
rating by Marsail
"Always helpful"
Profile photo of Mahaboob Kajamohideen

Mahaboob Kajamohideen

October 27, 2023

5  out of  5
rating by Mahaboob Kajamohideen
"Always professional, polite and answers all my insurance questions in a timely manner. Andy is wonderful."
We responded:
"Thank you for your feedback Mahaboob! We appreciate you!"
Profile photo of John Glenn

John Glenn

September 6, 2023

5  out of  5
rating by John Glenn
"Always professional, polite and answers all my insurance questions in a timely manner. Arlena is wonderful."
Profile photo of Debbie Carswell

Debbie Carswell

July 25, 2023

5  out of  5
rating by Debbie Carswell
"She handles our insurance needs"
Profile photo of HJ D

HJ D

July 19, 2023

5  out of  5
rating by HJ D
"Exceptional service by everyone there. They are attentive and very professional. I moved to Nacogdoches from Dallas and I haven't been more impressed by any other company in Nacogdoches than this one."
Profile photo of Melissa Morales

Melissa Morales

June 30, 2023

5  out of  5
rating by Melissa Morales
"I’m not the one to ever leave reviews on anything, but today I had to take my time to write down my AMAZING experience! I was helped by Lucero and she is honestly the sweetest and most understanding person ever. I work as a receptionist and I know phone calls are there left and right . But she made sure I was very well aware of my policies and answered all of my questions with all 20 calls I made out to her. Thank you so much for the great customer service."
Profile photo of Nick Gardner

Nick Gardner

May 13, 2023

5  out of  5
rating by Nick Gardner
"The staff at Jamie Rodrigues office has always been fantastic. They are very helpful and super nice. We love doing business with them!"